Sheraton Puerto Rico Hotel & Casino - San Juan

200 Convention Boulevard, San Juan, Puerto Rico, 00907  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton Puerto Rico Hotel & Casino - San Juan

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid valet parking

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

A la carte restaurant

Welcome drink

Cafe

Snack bar

Coffee shop

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Reflex massage

Steam room

Spa & wellness center

Overview

The fascinating Sheraton Puerto Rico Hotel & Casino is a 4-star property set next to Miramar, Jardin Botanico and Alcaldia (City Hall). Sheraton Puerto Rico Hotel & Casino has been welcoming guests to its contemporary rooms since 2009.

The convenient setting offers an easy access to restaurants and cafés as well as boasts proximity to a lagoon and parks. Sheraton Puerto Rico Hotel & Casino is within about 30 minutes' walk of the center of San Juan.

The hotel is easy access to the sandy beach in San Juan.

Luis Munoz Marin Intl airport can be reached in 10 minutes by car from Sheraton Puerto Rico Hotel & Casino.

Rooms

At Sheraton Puerto Rico Hotel & Casino, guests are offered rooms with a laptop-size safe, a microwave, flat-screen television, high-speed internet and an iron with ironing board. The rooms have a wonderful view over the sea. Room facilities include coffee/tea makers, a fridge and a toaster as well as hypo-allergenic pillows, a pillow-top mattress and goose-down duvets.

Eat & Drink

At the restaurant American dishes are served. There is an onsite Poolside bar to relax in. The steakhouse Choices Restaurant is just about 50 meters from the property.

A full breakfast is served at affordable prices. 

Services

The hotel offers an elevator, a gift shop and a beauty salon along with computers, a meeting room and a business center to fulfill the needs of all travelers.

Relax

Offering a health club, a Jacuzzi and a sauna as well as steam baths and reflex massage, the hotel ensures a pleasant stay. Such fitness options as a gym and a fitness studio are available on site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Paid public parking is possible on site.

Number of floors:   12.  Number of rooms:   503.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Elevator
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Vending machines
  • Carte blanche
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Paid valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome drink

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Board games
  • DVDs/ Videos for children
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Casino
  • Sun terrace
  • Television in lobby
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • City view
  • Bay view
  • Pool view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub shower combination
  • Steam shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Room toiletries

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Voice mail
  • Free local telephone calls
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 18 may stay free of charge when using existing bedding. 
  • There are no cribs provided in a room. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Sheraton Puerto Rico Hotel & Casino - San Juan San Juan location
Show big map »

Hotel Address:

200 Convention Boulevard, San Juan, Puerto Rico, 00907

Get directions
Getting around.
City Center
  • San Juan
    1.4 mi
Airports
Train Stations
  • Sagrado Corazon Station
    2.4 mi
Restaurants
  • Choices Restaurant (cuisine: American)
    200 ft
  • China Club (cuisine: Cantonese, Dim Sum)
    200 ft
Beaches
  • Puerto Rico Conservatory of Music
    3800 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    12
  • Number of rooms:
    503

Hotel Awards

Puerto RicanHOTEL AWARDSRecommendedSan JuanSheraton Puerto Rico Hotel & Casino

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Puerto Rico

Use Badge

Rooms and availability

Sheraton Puerto Rico Hotel & Casino photos Room
Club Double Room
Bed type: King-size bed or 1 King-size bed or 2 Double beds or Double beds
Size: 3340 sq. feet
Check Prices
  • Air conditioning
— Less information+ More information

Standard|CLUB ROOMS 2 Double Beds Advanced Purchase

Room facilities
    Sheraton Puerto Rico Hotel & Casino photos Room
    Club Corner Room
    Size: 3340 sq. feet
    Check Prices
    • Air conditioning
    — Less information+ More information
    Room facilities
      Sheraton Puerto Rico Hotel & Casino photos Room
      Club King Room
      Bed type: King-size bed or 1 Single bed
      Size: 3340 sq. feet
      Check Prices
      • Air conditioning
      — Less information+ More information
      Room facilities
        Club Quadruple Room
        Bed type: Sleeping arrangements for 4 persons
        Check Prices
        — Less information+ More information
        Club Deluxe Double Room
        Bed type: King-size bed
        Size: 315 sq. feet
        Check Prices
        — Less information+ More information

        Deluxe|CLUB DELUXE KING King Bed Advanced Purchase

        Sheraton Puerto Rico Hotel & Casino photos Room
        Club Deluxe King Room
        Bed type: King-size bed
        Size: 315 sq. feet
        Check Prices
        • Air conditioning
        — Less information+ More information

        Deluxe|CLUB DELUXE KING King Bed Advanced Purchase

        Room facilities
          Sheraton Puerto Rico Hotel & Casino photos Room
          Superior Family Double Room
          Bed type: Double bed
          Check Prices
          • Air conditioning
          — Less information+ More information
          Room facilities
            Sheraton Puerto Rico Hotel & Casino photos Room
            Leisure Double Room
            Bed type: King-size bed or 2 Single beds or Double bed
            Size: 315 sq. feet
            Check Prices
            • Air conditioning
            • Bathtub
            — Less information+ More information

            Standard|TRADITIONAL KING King Bed Leisure2

            Room facilities
              Sheraton Puerto Rico Hotel & Casino photos Room
              Tradition King Room
              Bed type: King-size bed or 1 Single bed
              Size: 315 sq. feet
              Check Prices
              • Air conditioning
              — Less information+ More information

              Standard|TRADITIONAL KING King Bed Advanced Purchase

              Room facilities
                Sheraton Puerto Rico Hotel & Casino photos Room
                King Suite
                Bed type: King-size bed or 1 Single bed
                Check Prices
                • Air conditioning
                — Less information+ More information

                Suite|1 King Bed - Nonsmoking Suite - Continental Breakfast

                Room facilities
                  Sheraton Puerto Rico Hotel & Casino photos Room
                  Suite
                  Bed type: Sleeping arrangements for 3 persons or Double bed or 1 Single bed
                  Size: 660 sq. feet
                  Check Prices
                  • Air conditioning
                  — Less information+ More information

                  HOSPITALITY SUITE

                  Room facilities
                    Tradition Quadruple Room
                    Bed type: Sleeping arrangements for 4 persons
                    Check Prices
                    — Less information+ More information

                    Traditional Double

                    Sheraton Puerto Rico Hotel & Casino photos Room
                    Club Floor Room
                    Bed type: 1 King-size bed or 2 Double beds
                    Size: 3340 sq. feet
                    Check Prices
                    • Air conditioning
                    — Less information+ More information

                    Standard|2 Double Beds Or King Bed; Club Floor Non-smoking, Signature Sleep Experience, Continental Brkfst In Club Lng, I-pod Stereo, Evening Hors D'oeuvres Package Rate Plan

                    Room facilities
                      Sheraton Puerto Rico Hotel & Casino photos Room
                      Club Floor King Room
                      Bed type: King-size bed
                      Size: 3340 sq. feet
                      Check Prices
                      • Air conditioning
                      — Less information+ More information

                      Standard|King Bed; Club Floor Non-smoking, Signature Sleep Experience, Continental Brkfst In Club Lng, I-pod Stereo, Evening Hors D'oeuvres Package Rate Plan

                      Room facilities
                        Sheraton Puerto Rico Hotel & Casino photos Room
                        Family Double Room
                        Bed type: Double bed
                        Size: 315 sq. feet
                        Check Prices
                        • Air conditioning
                        — Less information+ More information

                        Traditional Double

                        Room facilities
                          Family Suite
                          Bed type: Double bed
                          Check Prices
                          — Less information+ More information

                          HOSPITALITY SUITE

                          Sheraton Puerto Rico Hotel & Casino photos Room
                          Superior Double Room
                          Bed type: King-size bed or 2 Single beds or Double bed
                          Size: 315 sq. feet
                          Check Prices
                          • Air conditioning
                          — Less information+ More information

                          Superior|SUPERIOR KING King Bed Advanced Purchase

                          Room facilities
                            Sheraton Puerto Rico Hotel & Casino photos Room
                            Superior King Room
                            Bed type: King-size bed or 1 Single bed
                            Size: 315 sq. feet
                            Check Prices
                            • Air conditioning
                            — Less information+ More information

                            Superior|SUPERIOR KING King Bed Advanced Purchase

                            Room facilities
                              Superior Quadruple Room
                              Bed type: Sleeping arrangements for 4 persons
                              Check Prices
                              — Less information+ More information

                              SUPERIOR DOUBLE

                              Sheraton Puerto Rico Hotel & Casino photos Room
                              Deluxe Double Room
                              Bed type: King-size bed or Double bed or 1 Single bed
                              Size: 315 sq. feet
                              Check Prices
                              • Air conditioning
                              — Less information+ More information

                              Deluxe|Deluxe Room - Breakfast included

                              Room facilities
                                Sheraton Puerto Rico Hotel & Casino photos Room
                                Deluxe King Room
                                Bed type: King-size bed or 1 Single bed
                                Size: 315 sq. feet
                                Check Prices
                                • Air conditioning
                                — Less information+ More information

                                Deluxe|DELUXE KING King Bed Advanced Purchase

                                Room facilities
                                  Deluxe Quadruple Room
                                  Bed type: Sleeping arrangements for 4 persons
                                  Check Prices
                                  — Less information+ More information

                                  DELUXE ROOM

                                  Sheraton Puerto Rico Hotel & Casino photos Room
                                  Executive King Suite
                                  Bed type: King-size bed or 2 Single beds or 1 Single bed
                                  Size: 7105 sq. feet
                                  Check Prices
                                  • Air conditioning
                                  — Less information+ More information

                                  Suite|1 King Bed - Nonsmoking Executive Suite With City View

                                  Room facilities
                                    Sheraton Puerto Rico Hotel & Casino photos Room
                                    Executive Suite
                                    Bed type: 2 Single beds or 1 Single bed or Double bed
                                    Size: 7105 sq. feet
                                    Check Prices
                                    • Air conditioning
                                    — Less information+ More information

                                    Suite|EXECUTIVE SUITE Advanced Purchase

                                    Room facilities
                                      Executive Quadruple Room
                                      Bed type: Sleeping arrangements for 4 persons
                                      Size: 7105 sq. feet
                                      Check Prices
                                      — Less information+ More information
                                      Sheraton Puerto Rico Hotel & Casino photos Room
                                      Executive Junior Suite
                                      Bed type: King-size bed
                                      Size: 7105 sq. feet
                                      Check Prices
                                      • Air conditioning
                                      — Less information+ More information
                                      Room facilities
                                        Sheraton Puerto Rico Hotel & Casino photos Room
                                        Deluxe Family Double Room
                                        Bed type: Double bed
                                        Size: 315 sq. feet
                                        Check Prices
                                        • Air conditioning
                                        — Less information+ More information

                                        DELUXE ROOM

                                        Room facilities
                                          Signature Club Level Room
                                          Bed type: 1 King-size bed or 2 Double beds or King-size bed
                                          Size: 3340 sq. feet
                                          Check Prices
                                          — Less information+ More information
                                          Sheraton Puerto Rico Hotel & Casino photos Room
                                          Signature Double Room
                                          Bed type: King-size bed or Double beds
                                          Size: 315 sq. feet
                                          Check Prices
                                          • Air conditioning
                                          — Less information+ More information

                                          Deluxe|2 Double Beds; Deluxe Bay View Non Smoking, Signature Sleep Experience, Balcony, 40 Inch Lcd Tv, I-pod Stereo Package Rate Plan

                                          Room facilities
                                            Sheraton Puerto Rico Hotel & Casino photos Room
                                            Signature King Room
                                            Bed type: King-size bed
                                            Size: 315 sq. feet
                                            Check Prices
                                            • Air conditioning
                                            — Less information+ More information

                                            Standard|King Bed; Traditional Non-smoking, Signature Sleep Experience, 40 Inch Lcd Tv, City View, I-pod Stereo Package Rate Plan

                                            Room facilities
                                              Sheraton Puerto Rico Hotel & Casino photos Room
                                              Signature King Suite
                                              Bed type: King-size bed
                                              Size: 7105 sq. feet
                                              Check Prices
                                              • Air conditioning
                                              — Less information+ More information

                                              Suite|King + Full Sofa Bed; Executive Suite Non-smoking, Signature Sleep Experience, City View, 40 Inch Lcd Tv, I-pod Stereo Package Rate Plan

                                              Room facilities
                                                Sheraton Puerto Rico Hotel & Casino photos Exterior Executive suite
                                                Signature Suite
                                                Bed type: King-size bed
                                                Size: 7105 sq. feet
                                                Check Prices
                                                • Air conditioning
                                                — Less information+ More information
                                                Room facilities
                                                  Sheraton Puerto Rico Hotel & Casino photos Room Hospitality Suite
                                                  Signature Pool Side Suite
                                                  Bed type: Double bed or 1 Single bed or Twin beds
                                                  Check Prices
                                                  • Air conditioning
                                                  — Less information+ More information

                                                  Suite|Hospitality Suite Non-smoking, Signature Sleep Experience, Poolside Room, I-pod Stereo, 40 Inch Lcd Tv Package Rate Plan

                                                  Room facilities

                                                    How to reach hotel

                                                    hotel Sheraton Puerto Rico Hotel & Casino - San Juan San Juan location
                                                    Show big map »

                                                    Hotel Address:

                                                    200 Convention Boulevard, San Juan, Puerto Rico, 00907

                                                    Get directions
                                                    Getting around.
                                                    City Center
                                                    • San Juan
                                                      1.4 mi
                                                    Airports
                                                    Train Stations
                                                    • Sagrado Corazon Station
                                                      2.4 mi
                                                    Restaurants
                                                    • Choices Restaurant (cuisine: American)
                                                      200 ft
                                                    • China Club (cuisine: Cantonese, Dim Sum)
                                                      200 ft
                                                    Beaches
                                                    • Puerto Rico Conservatory of Music
                                                      3800 ft
                                                    Hotel information
                                                    • Check-in:
                                                      from  3 pm
                                                    • Check-out:
                                                      until  12 pm
                                                    • Number of floors:
                                                      12
                                                    • Number of rooms:
                                                      503

                                                    Hotel Awards

                                                    Puerto RicanHOTEL AWARDSRecommendedSan JuanSheraton Puerto Rico Hotel & Casino

                                                    According to guest reviews, the hotel has been rated as
                                                    Best Spa Hotels in Puerto Rico

                                                    Use Badge

                                                    Sheraton Puerto Rico Hotel & Casino Location

                                                    Legend
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                                                    • Hotels nearby
                                                    • Other hotels
                                                    • Airports
                                                    • Underground stations
                                                    • Train stations
                                                    • Parks
                                                    • Tourist attractions
                                                    • Museums
                                                    • Convention centers
                                                    • Stadiums
                                                    • Food and meals
                                                    • General

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                                                    Route Planner
                                                    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                                    What's nearby

                                                    Popular areas

                                                    • City Center - 1.2 mi

                                                    Places of interest

                                                    • Fernando Luis Ribas Dominicci Airport - 2000 ft

                                                    Convention centers

                                                    • Puerto Rico Convention Center - 700 ft
                                                    • Old San Juan - 1.9 mi

                                                    Monuments and Landmarks

                                                    • Former San Juan Navy base - 3000 ft
                                                    • Condado Lagoon - 3300 ft
                                                    • San Jerónimo del Boquerón Fort - 3700 ft
                                                    • Ashford Avenue - 1.1 mi
                                                    • San Cristobal Castle - 1.4 mi
                                                    • Escambrón Beach - 1.5 mi
                                                    • San Juan Bautista Cathedral - 1.9 mi

                                                    Museums

                                                    • Contemporary Art Museum - 1.1 mi
                                                    • National Guard Museum - 1.1 mi
                                                    • Museum of San Juan - 1.9 mi
                                                    • Antiguo Mercado, Viejo San Juan - 2.0 mi

                                                    Parks

                                                    • Munoz Rivera Park - 3700 ft
                                                    • Central Park - 1.2 mi
                                                    • Tercer Milenio Park - 1.4 mi

                                                    Theaters

                                                    • El Teatro - 1.4 mi

                                                    Business areas

                                                    • Centro Europa - 1.5 mi
                                                    • Centro Europa - 1.5 mi

                                                    Cruises

                                                    Marina

                                                    Local attractions

                                                    • Alcaldia - 1.0 mi
                                                      Calle San Francisco, San Juan
                                                    • San Juan Bay - 1.2 mi
                                                      Puerto Rico
                                                    • San Jose Church - 1.4 mi
                                                      San JuanPuerto Rico
                                                    • Santurce - 1.1 mi
                                                      San JuanPuerto Rico
                                                    • Parque Central Municipio de San Juan - 1.2 mi
                                                      Calle Cerra, San Juan

                                                    Near the hotel

                                                    • Puerto Rico Conservatory of Music - 3800 ft
                                                      951 Ave Ponce de Leon, San Juan
                                                    • Munoz Rivera Park - 4300 ft
                                                      San JuanPuerto Rico
                                                    • Sixto Escobar Park - 4200 ft
                                                      San JuanPuerto Rico

                                                    Restaurants nearby

                                                    • Choices Restaurant - 200 ft

                                                      Address: 200 Convention Boulevard

                                                      81% likes this, based on 51 reviews
                                                      Cuisine: American

                                                    • Texas de brazil Churrascaria - 300 ft

                                                      Address: 200 Convention Blvd.

                                                      86% likes this, based on 16 reviews

                                                    • Casita Miramar - 1900 ft

                                                      Address: Ave. Miramar #605, Esq. Calle McKinley

                                                      81% likes this, based on 132 reviews
                                                      Cuisine: Caribbean

                                                    • China Club - 200 ft

                                                      Address: 200 Convention Boulevard
                                                      Phone: 787-200-5363

                                                      76% likes this, based on 34 reviews
                                                      Cuisine: Cantonese, Dim Sum
                                                      Price Range: USD 5 - USD 80

                                                    • Ficus - 1700 ft

                                                      Address: 100 Convention Center Boulevard
                                                      Phone: 7879460944

                                                      65% likes this, based on 84 reviews
                                                      Cuisine: International, Mexican
                                                      Price Range: USD 5 - USD 20

                                                    Getting around.

                                                    Luis Munoz Marin Intl airport can be reached in 10 minutes by car from Sheraton Puerto Rico Hotel & Casino.

                                                    Hotel information
                                                    • Check-in:
                                                      from  3 pm
                                                    • Check-out:
                                                      until  12 pm
                                                    • Number of floors:
                                                      12
                                                    • Number of rooms:
                                                      503

                                                    Hotel Awards

                                                    Puerto RicanHOTEL AWARDSRecommendedSan JuanSheraton Puerto Rico Hotel & Casino

                                                    According to guest reviews, the hotel has been rated as
                                                    Best Spa Hotels in Puerto Rico

                                                    Use Badge

                                                    Hotels nearby

                                                    Sheraton Puerto Rico Hotel & Casino Reviews

                                                    Guest reviews are submitted by our customers after their stay at Sheraton Puerto Rico Hotel & Casino

                                                    Average guest rating

                                                    8.2out of 10
                                                    Fabulous
                                                    Based on 27 reviews

                                                    Rating by category:

                                                    Rooms
                                                    10.0
                                                    Value
                                                    8.0

                                                    Guest reviews

                                                    • Older travelers
                                                      4.4

                                                      Poor in leisure, animation,enjoy.Just googd for sleeping

                                                    • Single
                                                      5.8

                                                      Hotel is a good hotel but the money you have to pay to stay there is truly ridiculous. A turkey sandwich $21.00, breakfast $41 totally ridiculous.

                                                    • Family with children
                                                      6.6

                                                      Hotel was extremely clean. Room was comfortable. Good size gym with new equipment.

                                                      Great hotel for location and price. We dealt with one rather rude person at the front desk. Fortunately, we later had someone else help us who very gracious and the rest of the staff we encountered during our stay were very friendly and helpful.

                                                    • Family with children
                                                      8.8

                                                      The Sheraton PR Convention Center Hotel is a new, clean and comfortable hotel. If you have business at the convention center, it is ideal, however it is not centrally located to the rest of San Juan. It is also ideal for cruise departures from the Pan American Piers. A city bus from right out front gets you to Old San Juan for 75 cents. The hotel's dining options are good given there is no other restaurants in the immediate area. Our rooms were ready for check-in by noon and the pool area is fantastic, with views of the cruise ships and old San Juan.

                                                      Breakfast is not available until 6:30am and we had to leave by 6 to catch our flight home.

                                                    • Couple
                                                      8.8

                                                      The rooms are very comfortable, the staff - very polite.

                                                    • Older travelers
                                                      6.2

                                                      Ease of access to Old San Juan.

                                                      Being charged for Club Level and not getting the Club experience. Instead they offered us breakfast. As a frequent business traveler Club is my retreat not a breakfast facility. They offered no refund, just breakfast. Take or leave it seemed to be their attitude.

                                                    • Older travelers
                                                      8.8

                                                      The hotel is brand new. The room was large and comfortable with two double-beds. The view from the room was beautiful. This hotel is very close to the port. The room was quiet at night but rather noisy during the day time because our room was facing a park with a carousel and other attractions. The price per room was reasonable.

                                                      The hotel is located in a new development area; it is far away from the San Juan old town. There is no public transportation available. The only way to get to the old town is by taxi. The round trip may cost you $30.00. There are a few restaurants at the hotel. They are expensive and the selection of food is limited. We ended up ordering pizza for dinner. I will choose a different hotel next time because of the Sheraton’s remote location.

                                                    • Couple
                                                      7.4

                                                      Everything is good!

                                                      Luch at texas the brazil

                                                    • Couple
                                                      10.0

                                                      Amazing staff and the room OMG super nice... Everything I will stay again there...

                                                    • Single
                                                      9.2

                                                      New hotel, great rooms. Helpful staff.

                                                      New building, with casino. Steps from convention center, and maybe 15 min walking to happening sites and places. Good restaurant, Texas de Brazil, although expensive great quality and awesome service. The staff was very professional and helpful. Would definitely recommend.

                                                    • Couple
                                                      7.4

                                                      The view.

                                                      Construction at the side looks abandon.

                                                    • Couple
                                                      10.0

                                                      Everything it was beautiful and welcoming

                                                      Nothing

                                                    • Family with children
                                                      5.8

                                                      We only had two issues with this hotel, both of which surprised us, having stayed at Sheraton hotels before. Our check-in was somewhat slowed by a manager (!) who interrupted the woman helping us twice, without an apology. And the lobby lounge/bar had only one server; the understaffing was certainly not her fault but she made no attempt to wait on one particular area of the lounge at all, instead making repeated trips to other tables to check on them. We left after half an hour with no service and ran into another unserved lounge couple up at the pool bar area (where we had wonderful service).

                                                    • Single
                                                      8.2

                                                      Warm welcome by the night manager

                                                      the carpet in 1050 was spotted by the entrance door

                                                    • Older travelers
                                                      9.2

                                                      The staff was very accommodating .

                                                      Because it was a convention and cruise ship hotel the condition of the room was not as nice as expected.

                                                    How to reach hotel

                                                    hotel Sheraton Puerto Rico Hotel & Casino - San Juan San Juan location
                                                    Show big map »

                                                    Hotel Address:

                                                    200 Convention Boulevard, San Juan, Puerto Rico, 00907

                                                    Get directions
                                                    Getting around.
                                                    City Center
                                                    • San Juan
                                                      1.4 mi
                                                    Airports
                                                    Train Stations
                                                    • Sagrado Corazon Station
                                                      2.4 mi
                                                    Restaurants
                                                    • Choices Restaurant (cuisine: American)
                                                      200 ft
                                                    • China Club (cuisine: Cantonese, Dim Sum)
                                                      200 ft
                                                    Beaches
                                                    • Puerto Rico Conservatory of Music
                                                      3800 ft
                                                    Hotel information
                                                    • Check-in:
                                                      from  3 pm
                                                    • Check-out:
                                                      until  12 pm
                                                    • Number of floors:
                                                      12
                                                    • Number of rooms:
                                                      503

                                                    Hotel Awards

                                                    Puerto RicanHOTEL AWARDSRecommendedSan JuanSheraton Puerto Rico Hotel & Casino

                                                    According to guest reviews, the hotel has been rated as
                                                    Best Spa Hotels in Puerto Rico

                                                    Use Badge