Sheraton Puerto Rico Hotel & Casino - San Juan

200 Convention Boulevard, San Juan, Puerto Rico, 00907show map
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2Guests1room
Highlights
8
FabulousBased on  31 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Puerto Rico

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Overview

Featuring allergy free rooms, a golf course and a barber shop, Sheraton Puerto Rico Hotel & Casino provides 503 rooms with a stunning view of the sea. The stylish hotel represents historical architecture in San Juan.

The hotel is set within a 30-minute walk from the city center. Such San Juan sights as La Fortaleza and Casino de Puerto Rico are all within reach.

Cafés and restaurants are set close to the property.

Sheraton Puerto Rico Hotel & Casino can be reached in a 15-minute drive from Luis Munoz Marin Intl airport.

Rooms

For a perfect stay at Sheraton Puerto Rico Hotel & Casino guests can make use of high-speed internet, a laptop-compatible safe, flat-screen TV, a mini-refrigerator and ironing facilities featured in exquisite rooms. The bathrooms come with a roll in shower, a hairdryer and a make-up mirror for more comfort.

Eat & Drink

There is a restaurant serving American dishes on site. Guests can relax in the lobby bar serving refreshing drinks. The venue is set next to a bus stop and 50 meters from China Club and Choices Restaurant with a broad selection of dishes.

A full breakfast is served at affordable prices. 

Services

There are bicycle and limousine rental services on site.

Relax

Sheraton Puerto Rico Hotel & Casino provides guests with live music and live performances to ensure an enjoyable stay. On-site fitness facilities include a gym and a fitness center.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Paid Public parking is possible on site.

Number of floors:   12.  Number of rooms:   503.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

Restaurant

Cafe

Snack bar

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • DVDs/ Videos for children

Spa & Leisure

  • Outdoor heated swimming pool
  • Beach access
  • Casino
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • City view
  • Bay view
  • Pool view

Room features

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Sitting area
  • Patio
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub shower combination
  • Hair dryer

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • Voice mail
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 11 amFREECheck-outuntil 3 pmFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEThere are no cots provided in a room.  There are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Puerto Rico Convention CenterPuerto Rico Convention Center700 ft
Cruise TerminalCruise Terminal1400 ft
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Choices RestaurantChoices Restaurant200 ft200 Convention Boulevard
Texas de brazil ChurrascariaTexas de brazil Churrascaria300 ft200 Convention Blvd.
FicusFicus1700 ft100 Convention Center Boulevard
Casita MiramarCasita Miramar2000 ftAve. Miramar #605, Esq. Calle McKinley
Miramarket Deli CafeMiramarket Deli Cafe1800 ft700 Fernandez Juncos Avenue
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Old San JuanOld San Juan1.9 mi
Contemporary Art MuseumContemporary Art Museum1.1 mi
National Guard MuseumNational Guard Museum1.1 mi
Museum of San JuanMuseum of San Juan1.9 mi
Munoz Rivera ParkMunoz Rivera Park3700 ft
Central ParkCentral Park1.2 mi
Tercer Milenio ParkTercer Milenio Park1.4 mi
Barbosa ParkBarbosa Park2.7 mi
El TeatroEl Teatro1.4 mi
Condado LagoonCondado Lagoon1.4 mi San JuanPuerto Rico
Juan Ponce de Leon StatueJuan Ponce de Leon Statue1.4 mi San JuanPuerto Rico
San Juan National Historic SiteSan Juan National Historic Site1.7 miNorzagaray St Old San Juan
Cathedral of San Juan BautistaCathedral of San Juan Bautista2.0 mi153 Calle Crisantemo Old San Juan
Ocean Park BeachOcean Park Beach2.0 mi San JuanPuerto Rico
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Getting around
Airports
Isla Grande (SIG)3300 ft
Luis Munoz Marin Intl (SJU)5.9 mi
Train
Sagrado Corazon Station2.4 mi
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Reviews
8.2
FabulousBased on  31  reviews

Rating by category:

10.0
Rooms
  • 4.4
    Guest rating

    Poor in leisure, animation,enjoy.Just googd for sleeping

  • 5.8
    Guest rating

    Hotel is a good hotel but the money you have to pay to stay there is truly ridiculous. A turkey sandwich $21.00, breakfast $41 totally ridiculous.

  • 6.6
    Good

    Hotel was extremely clean. Room was comfortable. Good size gym with new equipment.

    Great hotel for location and price. We dealt with one rather rude person at the front desk. Fortunately, we later had someone else help us who very gracious and the rest of the staff we encountered during our stay were very friendly and helpful.

  • 8.8
    Superb

    The Sheraton PR Convention Center Hotel is a new, clean and comfortable hotel. If you have business at the convention center, it is ideal, however it is not centrally located to the rest of San Juan. It is also ideal for cruise departures from the Pan American Piers. A city bus from right out front gets you to Old San Juan for 75 cents. The hotel's dining options are good given there is no other restaurants in the immediate area. Our rooms were ready for check-in by noon and the pool area is fantastic, with views of the cruise ships and old San Juan.

    Breakfast is not available until 6:30am and we had to leave by 6 to catch our flight home.

  • 8.8
    Superb

    The rooms are very comfortable, the staff - very polite.

  • 6.2
    Good

    Ease of access to Old San Juan.

    Being charged for Club Level and not getting the Club experience. Instead they offered us breakfast. As a frequent business traveler Club is my retreat not a breakfast facility. They offered no refund, just breakfast. Take or leave it seemed to be their attitude.

  • 8.8
    Superb

    The hotel is brand new. The room was large and comfortable with two double-beds. The view from the room was beautiful. This hotel is very close to the port. The room was quiet at night but rather noisy during the day time because our room was facing a park with a carousel and other attractions. The price per room was reasonable.

    The hotel is located in a new development area; it is far away from the San Juan old town. There is no public transportation available. The only way to get to the old town is by taxi. The round trip may cost you $30.00. There are a few restaurants at the hotel. They are expensive and the selection of food is limited. We ended up ordering pizza for dinner. I will choose a different hotel next time because of the Sheraton’s remote location.

  • 7.4
    Very good

    Everything is good!

    Luch at texas the brazil

  • 10.0
    Exclusive

    Amazing staff and the room OMG super nice... Everything I will stay again there...

  • 9.2
    Superb

    New hotel, great rooms. Helpful staff.

    New building, with casino. Steps from convention center, and maybe 15 min walking to happening sites and places. Good restaurant, Texas de Brazil, although expensive great quality and awesome service. The staff was very professional and helpful. Would definitely recommend.

  • 7.4
    Very good

    The view.

    Construction at the side looks abandon.

  • 10.0
    Exclusive

    Everything it was beautiful and welcoming

    Nothing

  • 5.8
    Guest rating

    We only had two issues with this hotel, both of which surprised us, having stayed at Sheraton hotels before. Our check-in was somewhat slowed by a manager (!) who interrupted the woman helping us twice, without an apology. And the lobby lounge/bar had only one server; the understaffing was certainly not her fault but she made no attempt to wait on one particular area of the lounge at all, instead making repeated trips to other tables to check on them. We left after half an hour with no service and ran into another unserved lounge couple up at the pool bar area (where we had wonderful service).

  • 8.2
    Fabulous

    Warm welcome by the night manager

    the carpet in 1050 was spotted by the entrance door

  • 9.2
    Superb

    The staff was very accommodating .

    Because it was a convention and cruise ship hotel the condition of the room was not as nice as expected.

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Highlights
8
FabulousBased on  31 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in Puerto Rico

Use Badge
Good to know
Check-infrom 11 amFREECheck-outuntil 3 pmFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEThere are no cots provided in a room.  There are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Isla Grande (SIG)3300 ft
Luis Munoz Marin Intl (SJU)5.9 mi
Train
Sagrado Corazon Station2.4 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room